Frequently Asked Questions
Here are answers to common questions about Kittle Fresh & Fix Kit, delivery, payment, returns, and safe usage.
About the Product
Q1. What is Kittle Fresh & Fix Kit?
Kittle Fresh & Fix Kit is a compact office emergency pouch made for Mumbai office-goers. It helps you stay prepared for common workday problems like sweat patches, sticky face, small stains, lint, and outfit emergencies.
Q2. What is inside the kit?
The kit includes underarm sweat pads, stain remover roll-on, facial wipes, fashion tape, safety pins, lint remover, compact pouch, and box packing.
Q3. Who is this kit for?
It is useful for office-going men and women, daily commuters, client-facing professionals, interview candidates, interns, and anyone who wants quick fixes ready in their office bag.
Q4. Is this kit only for women?
No. Men can use the sweat pads, facial wipes, stain roll-on, lint remover, safety pins, and pouch. Fashion tape is usually more useful for women’s outfit fixes, but the kit is not only for women.
Pricing & Ordering
Q5. Why is the launch price ₹999?
The planned price is ₹1,499. The first Mumbai launch batch is priced at ₹999 because we are collecting real customer feedback before improving the next version.
Q6. Do you deliver outside Mumbai?
Not right now. For the first launch batch, we are delivering only in Mumbai. Orders outside Mumbai may be cancelled and refunded unless delivery is confirmed separately.
Q7. Is Cash on Delivery available?
COD is not available right now. Payment options will be shown at checkout. For any payment-related doubt, customers can contact us before placing an order.
Returns & Refunds
Q8. Can I return the kit?
Since this is a personal-use kit, used products cannot be returned for hygiene reasons. Replacement may be available if an item is missing, damaged, or wrong. Please contact us within 24 hours of delivery with clear photos or an unboxing video.
Product Usage & Safety
Q9. Can the stain remover remove all stains?
No. It is meant only for small emergency stains. Results may vary depending on the fabric and stain type. Please test it on a small hidden fabric area before use.
Q10. Are the sweat pads 100% sweat-proof?
No. Sweat pads help reduce visible sweat-patch worry, but results depend on fabric, sweat, fit, and usage.
Q11. Are all products manufactured by Kittle?
This first batch is a curated kit. Some products inside are sourced from third-party brands and packed together by Kittle as one office emergency kit. Customers should follow original labels, warnings, and usage instructions.
Contact
Q12. How can I contact Kittle?
You can contact us by email at [EMAIL ADDRESS] or WhatsApp us at [PHONE NUMBER]. Please include your order number if your question is about an order.
Still have a question?
If you are unsure whether Kittle Fresh & Fix Kit is useful for your office routine, message us before buying. We will help you decide honestly.
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