Privacy Policy

Effective Date: June 2026

Kittle respects your privacy. This Privacy Policy explains how we collect, use, store, and share customer information.

Business Details

Brand Name: Kittle
Seller Legal Name: SIDDHARTHA VASHISHTHA
Business Address: Mainframe, Royal Palms, Goregaon (East), Mumbai, Maharashtra, India – 400065.
Email: getkittle@gmail.com
Phone / WhatsApp: +918655876373
Website: Kittle

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect:

Name
Phone number
Email address
Delivery address
Billing details
Order details
Payment confirmation details
Messages sent through WhatsApp, email, or contact forms
Website activity such as page visits, cart activity, and checkout activity

2. How We Use Your Information

We use customer information to:

Process orders
Confirm payments
Deliver products
Provide customer support
Send order updates
Handle returns, refunds, and cancellations
Improve our website and product experience
Run ads and measure website performance
Prevent fraud, misuse, or suspicious activity
Comply with legal or regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers such as PayU or other approved payment partners.

Kittle does not store full card numbers, UPI passwords, net banking passwords, CVV, or full banking details on its website.

4. Sharing of Information

We may share necessary customer information with:

Payment providers
Delivery partners
Shopify and website service providers
Advertising and analytics platforms
Customer support tools
Legal or regulatory authorities if required

We do not sell customer personal information to unrelated third parties.

5. Cookies and Tracking

Our website may use cookies, Meta Pixel, analytics tools, and similar technologies to understand website activity, improve ads, and improve the customer experience.

Customers can manage cookies through their browser settings.

6. WhatsApp and Communication

If you contact Kittle on WhatsApp, email, Instagram, or contact form, we may use your details to reply to your query, confirm orders, provide support, and send order-related updates.

7. Data Security

We take reasonable steps to protect customer information.

However, no online system is 100% secure. Customers should avoid sharing sensitive information such as passwords, OTPs, full card details, or banking passwords.

8. Customer Rights

Customers can contact us to:

Ask about their order information
Update incorrect information
Request support related to personal information
Ask privacy-related questions

9. Data Retention

We may keep order and customer information for as long as needed for order processing, customer support, legal compliance, accounting, fraud prevention, and business records.