Terms of service

Terms of Service

Effective Date: June 2026
Brand: Kittle
Seller Legal Name: SIDDHARTHA VASHISHTHA
Website: www.kittle.in
Email: getkittle@gmail.com
Phone / WhatsApp: +918655876373
Business Address: 2002, Garden View Apartments, Royal Palms, Goregaon (East), Mumbai, Maharashtra, India – 400065.

1. Overview

Welcome to Kittle. By accessing our website or placing an order, you agree to these Terms of Service.

Please read these terms carefully before using our website or purchasing from us.

2. Business Information

Brand Name: Kittle
Seller Legal Name: SIDDHARTHA VASHISHTHA
Business Address: 2002, Garden View Apartments, Royal Palms, Goregaon (East), Mumbai, Maharashtra, India – 400065.
Email: getkittle@gmail.com
Phone / WhatsApp: +918655876373

3. Products

Kittle sells curated kits for daily-use situations such as office, travel, and personal emergency needs.

Our main product is Kittle Fresh & Fix Kit, a compact office emergency pouch for common issues like sweat patches, sticky face, small stains, lint, and outfit fixes.

Some products inside Kittle kits may be sourced from third-party brands and packed together by Kittle as one convenience kit.

Customers should read and follow original product labels, expiry details, warnings, and usage instructions.

4. No Guaranteed Results

Kittle does not guarantee perfect results in every situation.

Results may vary based on:

  • Fabric type
  • Skin type
  • Sweat level
  • Stain type
  • Product usage
  • Storage
  • Handling
  • Individual sensitivity

We do not claim that our products are 100% sweat-proof, remove all stains, prevent infection, cure pain, or provide medical results.

5. Orders

An order is confirmed only after successful checkout and payment confirmation.

Kittle may cancel an order if:

  • Product is out of stock
  • Payment is not completed or verified
  • Address is incomplete or incorrect
  • Delivery is not available in the customer’s area
  • Fraud or misuse is suspected
  • Customer is unreachable for confirmation

6. Pricing

All prices are listed in Indian Rupees.

Kittle may update product prices, launch offers, discounts, shipping charges, and availability at any time.

A compare-at price or planned price is used only for offer communication and may change in future batches.

7. Payments

Payments may be processed through Razorpay, PayU, Shopify-supported payment providers, UPI, or other approved methods shown at checkout.

Customers should never share OTP, UPI PIN, card PIN, or banking passwords with anyone. Kittle will never ask for such sensitive information.

8. Shipping

Shipping and delivery terms are explained in our Shipping Policy.

Customers must provide correct name, phone number, address, and pincode. Kittle is not responsible for delay or failed delivery caused by incorrect customer details.

9. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellations are handled according to:

  • Return & Refund Policy
  • Shipping Policy
  • Cancellation terms mentioned on the website

Used hygiene and personal-care products cannot be returned.

10. Customer Responsibility

Customers are responsible for:

  • Reading product information before buying
  • Using products safely
  • Following original product instructions
  • Testing stain roll-on, tape, or skin-contact products before full use
  • Contacting support within the required timeline for issues

11. Website Content

All website content, images, text, design, brand name, and product descriptions belong to Kittle unless otherwise stated.

Customers or third parties may not copy, reproduce, or misuse Kittle content without permission.

12. Limitation of Liability

Kittle is not responsible for:

  • Incorrect product usage
  • Allergic reactions or sensitivity caused by improper use
  • Fabric damage due to incorrect use
  • Delays caused by courier partners or incorrect customer details
  • Indirect loss, emotional loss, business loss, or loss of opportunity
  • Results that vary by customer, fabric, skin, or situation

13. Changes to Terms

Kittle may update these Terms of Service at any time. Updated terms will be posted on this page.

14. Contact

For any questions:

Kittle Support
Email: getkittle@gmail.com
WhatsApp: +918655876373
Seller Legal Name: SIDDHARTHA VASHISHTHA
Address: 2002, Garden View Apartments, Royal Palms, Goregaon (East), Mumbai, Maharashtra, India – 400065.